Returns & Exchanges
At Habitual, we want you to love your wardrobe, which is why we offer a 30-day return window for all unwashed and unworn items. If your purchase isn't a perfect fit, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided by the portal and securely pack your items in their original packaging.
- 3.Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of starting the request.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.